Sustinere Masterclass
Effective Diversity Management
Training programme focused on unlocking business value through diversity management and leadership principles to enhance organizational success.
Three-part training series combines:
- Structured approach, real methods and real data in practical way
- Foundational knowledge
- Real examples from companies
- Small group concept to respond individual questions
- High proportion of self-reflection
Lead by Dace Helmane, Co-Founder & Partner of Sustinere Latvija and Ilze Dūmiņa, Diversity & Inclusion specialist at Sustinere
Why this Masterclass works
This Masterclass is truly leadership course for people who want to improve their leadership skills in any function or as general manager. It is also directed and dedicated to people who work in the human resourses departments of companies or in human capital management as consultants to companies. The Masterclass course is designed for anyone who wants to lead people and help employees to meet organizational needs and promote a diverse workforce, equitable opportunities, inclusive environment and sense of belonging for all employees. It is tailored specifically to the Baltic context.
The training is built around real methods, real data, and real challenges and is tailored to the Baltic context. It is hands-on and work-oriented, with no ideological framing or abstract theory. The focus is on doing the work properly and using the results in practice.
What you’ll gain
- The ability to identify real inclusion-related risks, blind spots, and improvement areas
- Practical tools to strengthen inclusive leadership and everyday workplace practices
- Guidance on embedding inclusion into processes, policies, and decision-making
- Better awareness of how everyday management decisions can unintentionally exclude or disadvantage employees
- Concrete ideas for making recruitment, onboarding, performance management, and communication more inclusive
- Practical approaches to building trust, psychological safety, and fair treatment in teams
- All participants who complete the program will receive a Sustinere Diversity Masterclass Certificate.
Program
The Masterclass introduces the participants to a leadership model of people through the lens of diversity management theory and practice. There is a large focus on Diversity Management Leadership – moving beyond global theory, but focused on practical application in the Baltics, linked with day-to-day practice and everyday issues. Includes fundamental knowledge, practical exercises and case study that encourage participants to reflect on their own organisation and identify relevant insights. It is possibility to learn from experts and each other by listening and asking questions.
All participants receive digital materials to reflect on personal learning and development.
It is foreseen as interactive online sessions.
13
May 2026
Understanding diversity and its role in organizations
- Session 1
- Online
- 10:00-12:00 (EET)
The goal of the module is to build a shared understanding of what diversity means in practice and why it matters for leadership, teams, and organizationalmperformance.
Participants will learn to:
- understand key concepts of diversity and inclusion
- recognize how mindset and values influence leadership decisions
- see how diversity affects teamwork and business outcomes
- reflect on their own role in creating an inclusive work environment
20
May 2026
Putting diversity into practice
- Session 2
- Online
- 10:00-12:00 (EET)
The goal of the module is to show how diversity and inclusion can beintegrated into everyday organizational work, policies, and decision-making.
Participants will learn to:
- understand how diversity and inclusion are reflected in companypolicies, goals, and actions
- navigate organizational dynamics and resistance to change
- connect diversity goals with practical implementation
- identify concrete actions that support inclusion in daily work
27
May 2026
Measuring impact and making progress
- Session 3
- Online
- 10:00-12:00 (EET)
The goal of the module is to develop a practical understanding of how to measureprogress, engage employees, and use data to improve decisions and outcomes.
Participants will learn to:
- understand what and why to measure
- use simple tools to measure progress (e.g. pulse surveys, feedback)
- involve employees in assessment and dialogue
- use results to improve decisions and future actions
- link organizational actions to broader goals and indicators
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Experts

Dace Helmane
Co-Founder & Partner of Sustinere Latvija
Expertise
- Over 25 years of professional experience working with organizations across the public and private sectors on a wide range of working environments, organizational development, and people-related topics.
- Provides expert support to organisations in developing policies, governance approaches, and organisational culture that support sustainable and inclusive workplaces.
- Experienced in the design and implementation of management strategies and assessments, including methodology development and the formulation of evidence-based recommendations.
- Contributes as an expert to national and international projects related to working environment issues, stakeholder engagement, and organisational development.
- Designs and delivers training sessions, workshops, and expert consultations on workplace practices, inclusion, equal opportunities, and leadership.

Ilze Dūmiņa
Diversity & Inclusion specialist at Sustinere
Expertise
- Over 20 years experience dedicated to establishing and managing equal opportunities and inclusive work environments, operating in both the public and private sectors.
- Works as an expert and consultant on diversity and inclusion practices.
- Specializes in development and implementation of diversity management strategies and Diversity Pulss Check (diversity audits), managing both the execution and data analysis.
- Cooperation and participation in projects as an expert and consultant on diversity and inclusion issues.
Pricing and access
Prices exclude VAT. After registration, you’ll receive an invoice. Access links are shared three days before each session.
Early bird
€350
plus VAT
Be among the first to join. Available for a limited number of participants.
Standard access
€450
plus VAT
Full access to all sessions and materials.
Sustinere client
€300
plus VAT
A thank-you rate for our clients.
Available to organisations that have worked with Sustinere before.
Planning to join with a larger team?
Contact us at [email protected] to discuss team pricing options.
Register for Sustinere Masterclass: Effective Diversity Management
Participation in this exclusive online Masterclass is open to companies and professionals:
- Company leadership that needs a clear overview of Diversity Management and leadership
- HR managers
- Consultants to companies of human capital management
- Sustainability, ESG or CSR professionals interesting in Social sustainability
Simply complete the registration form. We’ll take care of the rest.
Fill in your details
Provide your name, organisation, and contact information using the form.
Receive your invoice
We’ll send an invoice to your email within three working days. Payment confirms your participation.
Get your access link
You’ll receive your personal access link and materials three days before the first session.
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