Sustinere Masterclass
Effective Diversity Management
Training programme: unlock business value and success through diversity management and leadership principles.
Three-part training programme combines:
- Structured approach, real methods, data, foundational knowledge in practical way
- Real examples from companies
- Small group concept to respond individual questions, and allow enough self-reflection
Lead by Dace Helmane, Co-Founder & Partner of Sustinere Latvija and Ilze Dūmiņa, Diversity & Inclusion specialist at Sustinere
Certificate upon completion.
Why this Masterclass works
Designed for:
improving leadership skills in any function or as general manager;
people in HR departments or human capital management consultants.
Join to learn how to (1) help employees to meet organizational needs and (2) promote a diverse workforce, equitable opportunities, inclusive environment and sense of belonging for all employees.
Tailored to the Baltic context.
Built around real methods, real data, and real challenges.
Hands-on and work-oriented format, with no ideological framing or abstract theory.
The focus is on doing the work properly and using the results in practice.
What you’ll gain
- The ability to identify real inclusion-related risks, blind spots, and improvement areas
- Practical tools to strengthen inclusive leadership and everyday workplace practices
- Guidance on embedding inclusion into processes, policies, and decision-making
- Better awareness of how everyday management decisions can unintentionally exclude or disadvantage employees
- Concrete ideas for making recruitment, onboarding, performance management, and communication more inclusive
- Practical approaches to building trust, psychological safety, and fair treatment in teams
- All participants who complete the program will receive a Sustinere Diversity Masterclass Certificate.
Format and program
The Masterclass introduces the participants to a leadership model of people through the lens of diversity management theory and practice. There is a large focus on Diversity Management Leadership – moving beyond global theory, but focused on practical application in the Baltics, linked with day-to-day practice and everyday issues. Includes fundamental knowledge, practical exercises and case study that encourage participants to reflect on their own organisation and identify relevant insights. It is possibility to learn from experts and each other by listening and asking questions.
All participants receive digital materials to reflect on personal learning and development.
It is foreseen as interactive online or on-site sessions.
Date TBC
Understanding diversity and its role in organizations
- Session 1
- Online or on-site
- 2 hours
The goal of the module is to build a shared understanding of what diversity means in practice and why it matters for leadership, teams, and organizationalmperformance.
Participants will learn to:
- understand key concepts of diversity and inclusion
- recognize how mindset and values influence leadership decisions
- see how diversity affects teamwork and business outcomes
- reflect on their own role in creating an inclusive work environment
Date TBC
Putting diversity into practice
- Session 2
- Online or on-site
- 2 hours
The goal of the module is to show how diversity and inclusion can beintegrated into everyday organizational work, policies, and decision-making.
Participants will learn to:
- understand how diversity and inclusion are reflected in companypolicies, goals, and actions
- navigate organizational dynamics and resistance to change
- connect diversity goals with practical implementation
- identify concrete actions that support inclusion in daily work
Date TBC
Measuring impact and making progress
- Session 3
- Online or on-site
- 2 hours
The goal of the module is to develop a practical understanding of how to measureprogress, engage employees, and use data to improve decisions and outcomes.
Participants will learn to:
- understand what and why to measure
- use simple tools to measure progress (e.g. pulse surveys, feedback)
- involve employees in assessment and dialogue
- use results to improve decisions and future actions
- link organizational actions to broader goals and indicators
Experts
Dace Helmane
Co-Founder & Partner of Sustinere Latvija
Expertise
- Over 25 years of professional experience working with organizations across the public and private sectors on a wide range of working environments, organizational development, and people-related topics.
- Provides expert support to organisations in developing policies, governance approaches, and organisational culture that support sustainable and inclusive workplaces.
- Experienced in the design and implementation of management strategies and assessments, including methodology development and the formulation of evidence-based recommendations.
- Contributes as an expert to national and international projects related to working environment issues, stakeholder engagement, and organisational development.
- Designs and delivers training sessions, workshops, and expert consultations on workplace practices, inclusion, equal opportunities, and leadership.
Ilze Dūmiņa
Diversity & Inclusion specialist at Sustinere
Expertise
- Over 20 years experience dedicated to establishing and managing equal opportunities and inclusive work environments, operating in both the public and private sectors.
- Works as an expert and consultant on diversity and inclusion practices.
- Specializes in development and implementation of diversity management strategies and Diversity Pulss Check (diversity audits), managing both the execution and data analysis.
- Cooperation and participation in projects as an expert and consultant on diversity and inclusion issues.
Let us know about your interest in "Effective Diversity Management" Masterclass
This Masterclass course is meant for business and public sector organizations and individual professionals interested to gain new knowledge.
- Company leadership that needs a clear overview of Diversity Management and leadership
- HR managers
- Consultants to companies of human capital management
- Sustainability, ESG or CSR professionals interesting in Social sustainability
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